How to register a complaint against TELECOM COMPANIES for unwanted calls(in India)

1. If you receive any unsolicited commercial communications seven days after registration of your telephone number in the NCPR, you may register a complaint by:
A. Dialling the toll free number 1909; or
B. Sending an SMS to 1909
2. It is important to note that:
  •  The complaint has to be registered from the telephone number on which unsolicited commercial communication has been received.
  • Your complaint must be made within three days of receipt of the unsolicited commercial communication. 
1. Dial 1909, listen to the instructions and choose one of the following to register your complaint:
  • Through customer care executive
  • Through IVRS(Interactive Voice Response System) 
1. Dial 1909 and select the option for registering the complaint through the customer care executive.
2. Provide the details of the unsolicited commercial communication to the customer care executive including:
a. Particulars of the telemarketer;
b. The telephone number from which the unsolicited commercial communication originated;
c. The date and time of the unsolicited commercial communication
d. A brief description of the unsolicited commercial communication.

3. The customer care executive will register the customer complaint and acknowledge the complaint by providing a unique complaint number.
4. Preserve this unique complaint number for further communication.
5. You will be informed of the action taken on your complaint within 7 days of the complaint booking.
1. You may register a complaint regarding receipt of unsolicited commercial communications by sending SMS to 1909 in the specified format given below:
“COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm”
Where XXXXXXXXXX – is the telephone number or header of the SMS, as the case may be, from which the unsolicited commercial communication has originated.
2. The complaint will be registered and acknowledged by the access provider by sending a unique complaint number through SMS.
3. You will be informed of the action taken on your complaint within 7 days of the complaint booking.

"FIRST HACK-FREE" software developed

World's "FIRST HACK-FREE"software developed

Scientists have developed what they claim is the world's first hack-free software which can protect systems from failure or malicious attacks.

The 'seL4' microkernel has been developed by a team led by Australia's ICT Research Centre of Excellence's spinout company -- Open Kernel Labs (OK Labs). It is a small operating system kernel which regulates access to a computer's hardware.

Its unique feature is that it has been mathematically proven to operate correctly, enabling it to separate trusted from untrusted software, protecting critical services from a failure or a malicious attack, say the scientists.
In future applications, seL4 could ensure that trusted financial transaction software from secure sources like banks or stock exchanges can operate securely on a customer's mobile phone alongside "untrusted" software, such as games downloaded from the Internet, according to its developers.

It could also provide a secure and reliable environment for mission-critical defence data, operating on the same platform as everyday applications like email. Or, it could protect the life-supporting functions of an implanted medical device, such as a pacemaker, from hacking, they say. "Our seL4 microkernel is the only operating system kernel in existence whose source code has been mathematically proven to implement its specification correctly. Under the assumptions of the proof, the seL4 kernel for ARM11 will always do precisely what its specification says it will do," lead scientist Gerwin Klein said. Added another scientist Gernot Heiser, "Verification of operating-system kernels has been attempted since the 1970s -- we pulled it off!"

Source : TOI


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